Shipping policy
Use this guide to understand how Scutanova (Scutanova) ships orders within the US and to eligible international addresses.
Delivery coverageWe primarily ship to addresses in the United States. Selected international destinations may be available at checkout when a shipping rate is offered for your address.
We do not ship to destinations that cannot be selected at checkout, or where no carrier rate is returned. Contact michaelspence211948@gmail.com before ordering if you are unsure.
Fulfillment timelineStep 1 — warehouse processing completes within 1-3 business days after payment is confirmed.
Step 2 — after tracking starts, delivery is typically 4-6 business days after the order ships for typical in-stock parcels to standard U.S. addresses. Estimates only — weather, carrier capacity, and product size can change timing.
Processing days exclude weekends and U.S. public holidays.
Cost of shippingFree standard shipping on all orders. No minimum purchase is required.
Extra charges for heavy/oversized/freight items appear at checkout before you pay when applicable.
Carriers & trackingWe ship via major parcel carriers (USPS, UPS, FedEx, or equivalent). The carrier for your order appears on the shipping confirmation. Tracking is emailed when the package ships (allow up to 24 hours for carrier activation).
Delivery issuesIf tracking stops or the parcel is declared lost, Email michaelspence211948@gmail.com within 30 days of the ship date with your order number and tracking. For damage, keep packaging and send photos.
You are responsible for a complete shipping address. Contact us within 24 hours of ordering to correct an address before shipment.
Packaging & special casesItems are packed for safe handling by the carrier from our facility to your address.
Multi-item orders may ship in more than one package. International duties/taxes (if any) are the customer’s responsibility unless stated at checkout.
Scutanova
michaelspence211948@gmail.com · 239-588-3016
6114 W Glenn Dr, Glendale, AZ, 85301, United States
Monday–Friday, 9:00 AM – 5:00 PM (US Arizona Time)

